Terms of Service.

These terms apply when you visit srinovate.com or engage Srinovate for services. By using our website or hiring us, you agree to these terms.

This isn't a 40-page contract designed to trap you. It's a clear working agreement between you and us — written in plain English so both sides know exactly where we stand.

Srinovate offers landing page optimization services. Our main services include:

• 01
  Page Fix — conversion audits and targeted fixes for existing landing pages
• 02
  New Landing Page — full landing page design, copy, and development from scratch
• 03
  Full Funnel — end-to-end conversion systems including landing pages, automation, and tracking
• 04
  Free page checks provided as part of our sales process

When you work with Srinovate, here's what we commit to:

• 01
  Fixed-quote pricing after the page check — no hourly billing surprises
• 02
  Timelines communicated upfront and honored (or updated proactively if things shift)
• 03
  Direct access to the founder throughout your project
• 04
  Deliverables you can see, measure, and evaluate at every milestone
• 05
  Honest recommendations — including telling you when we're not the right fit
• 06
  30 days of post-launch support included with every project

For projects to run smoothly, we ask that you:

• 01
  Provide accurate information about your business, product, and customers
• 02
  Give timely feedback on deliverables (within 48-72 hours during active phases)
• 03
  Grant necessary access to your website, analytics, and platforms
• 04
  Pay invoices according to the agreed-upon milestone schedule
• 05
  Communicate concerns or blockers early — not after they become problems

How we handle money matters — kept simple and fair for both sides:

• 01
  Fixed-quote pricing agreed upon before project kickoff
• 02
  Milestone-based payment schedule (usually 40% upfront, 40% at build phase, 20% on completion)
• 03
  Payment due within 7 days of invoice
• 04
  Late payments beyond 14 days may pause work until resolved
• 05
  All prices are exclusive of GST unless stated otherwise
• 06
  Refunds handled case-by-case — we'd rather make it right than argue about it

The scope of your project is defined in our written proposal and agreement. Anything outside that scope is considered a change request.

Small changes during a project are usually absorbed without extra cost. Significant changes to scope, direction, or deliverables require a change order with adjusted timeline and pricing.

We'll never do work outside scope and surprise you with a bill. Every change is discussed and approved first.

Ownership of what we create together is straightforward:

• 01
  Upon final payment, you own all deliverables we create for you — designs, copy, code, everything
• 02
  You can modify, use, and migrate the work anywhere without restrictions
• 03
  We retain the right to showcase our work in case studies and portfolio (unless you specifically request otherwise)
• 04
  We may use anonymized data and insights to improve our services
• 05
  Any pre-existing tools, frameworks, or templates we bring to the project remain ours

Any business information, strategies, or data you share with us during our work together is treated as confidential.

We won't share your business details, audit findings, revenue numbers, or internal strategies with anyone outside your project team. If you need a formal NDA, we're happy to sign one before kickoff.

In return, we ask that our methods, frameworks, and pricing be treated with the same confidentiality.

We work hard and stand behind our work, but there are limits to what any agency can promise:

• 01
  We commit to delivering the agreed scope to professional quality standards
• 02
  We can't guarantee specific business outcomes (conversion rates, revenue, sales) — too many variables outside our control
• 03
  We can guarantee measurable improvements when the work is implemented properly
• 04
  Our liability is limited to the fees paid for the specific project in question
• 05
  We're not liable for indirect losses, business interruption, or consequential damages

Either party can end the working relationship, but here's how it works fairly:

• 01
  Client cancellation before kickoff: full refund minus any audit work completed
• 02
  Client cancellation mid-project: payment for work completed up to that point, plus any committed subcontractor costs
• 03
  Srinovate cancellation: rare, but if it happens, full refund of unearned fees and handoff of work completed
• 04
  Non-payment or breach of terms: we may pause or terminate work with written notice

Your project may involve third-party tools, platforms, or services (Shopify, WordPress, Meta Ads, WhatsApp BSPs, analytics tools, etc.).

You're responsible for maintaining active subscriptions and access to these platforms. We can recommend and set up integrations, but the ongoing costs and terms of those services are between you and the provider.

By using srinovate.com, you agree to:

• 01
  Use the site for lawful purposes only
• 02
  Not attempt to disrupt, hack, or reverse-engineer the site or its services
• 03
  Not scrape, copy, or reproduce our content without written permission
• 04
  Not misrepresent yourself when submitting inquiries or forms

We may update these terms occasionally to reflect changes in how we work, legal requirements, or industry standards.

When we update, we'll change the 'Last Updated' date at the top. For active clients, significant changes will be communicated directly. For website visitors, updated terms take effect when posted.

These terms are governed by the laws of India. Any disputes will be resolved in the courts of Gwalior, Madhya Pradesh.

Before any legal action, both parties agree to attempt resolution through direct conversation. In 8+ years, we've never had to go to court — and we'd like to keep it that way.

Questions about these terms, or want to discuss anything before we start working together? We respond within 24 hours.

Email: hello@srinovate.com

WhatsApp: +91 9179 387977

Location: Gwalior, India